House cleaning in Krabi: your questions answered
Krabi Clean cleans homes in Krabi Town and Ao Nang: condos, apartments, houses and villas. We offer two cleans, a regular clean from ฿650 and a deep clean from ฿1,300, and every job follows a checklist you can read before you book. Your exact price shows on screen before you confirm, and you pay after the clean, only when you are happy.
Pricing and booking
What it costs, when we can come, and how to book.
How much does cleaning cost in Krabi?
Regular cleaning starts at ฿650 and deep cleaning at ฿1,300. The price is set by the number of bedrooms and bathrooms and whether it is a condo, an apartment, a house or a villa. We charge per clean, not per day or per hour. Any extras you add are priced on screen too. The booking form shows your exact price before you confirm, and the price you are quoted is the price you pay.
Do I need to send photos to get a quote?
No. Tell us the number of bedrooms and bathrooms and whether it is a condo, a house or a villa, and the booking form gives you the full price on the spot. No photos, no call-back, no negotiating: the figure you see is the figure you pay, and you only pay once the clean is done.
When can you come, and how far ahead can I book?
We clean Monday to Saturday, with start times from 08:00 to 18:00. Our calendar is open to you: it shows every day and start time we have, so you pick the exact slot that fits your week and book it right there. And you can message us any day, including the days we are not cleaning.
How long does a clean take?
It depends on the size of your home and the clean you choose, and the booking form shows the estimate for your own home before you confirm. We send the right number of cleaners for the job, so a bigger home does not mean a longer day for you. The price is fixed, so if your home takes a little longer than the estimate, the price does not change.
How do I book a cleaning?
Tap Book Now, choose your home, your clean and your day, and you see the price before you confirm. It takes a few minutes and needs no account. If you would rather arrange it in a chat, message us on LINE and we book it for you.
Do you speak Thai and English?
Both. You can book, ask questions, and message us on LINE in either language, whichever you prefer.
Can I reach you without LINE?
Yes. You can call us or message us on WhatsApp, and both reach the same number, shown at the bottom of this page. When you book, you choose how we contact you: LINE, WhatsApp, or a phone call to a Thai number. Whichever you pick, a person replies, not a bot.
What we clean
What each clean covers, what you can add, and what we never touch.
What is the difference between a regular clean and a deep clean?
A regular clean keeps a lived-in home fresh: floors, surfaces, the kitchen, the bathroom scrubbed, beds straightened, dishes done. A deep clean is everything in a regular clean plus the grime that builds up between them: limescale off the shower and taps, inside the kettle, inside the windows, under and behind the furniture, inside the cabinets and closets. Those are only examples. The full list, room by room, is on our checklist page, and it is the exact same list our cleaners work from in your home, so there are no surprises. If you want something that is not on it, message us on LINE and we sort it out.
Is there anything you don't clean?
We clean everything inside your home. Balconies and terraces are an extra you add when you book, and we scrub them by hand. A few things we leave alone on purpose, because that is where damage happens: TV screens, ceiling fans, and painted walls, which we dust dry. And a few jobs we do not take on yet because they need heavy equipment: patios, driveways, carports, pool areas, and full move-in or move-out handovers. They will appear here the week we can do them properly. If you need something that is not on that list, message us on LINE anyway and we will see what we can work out together.
What can a deep clean not fix?
Some marks are permanent and no amount of scrubbing changes that. Mould that has grown inside silicone seals, staining deep in old grout, and limescale that has etched into glass or chrome are damage rather than dirt. We will get everything as clean as it will come, and we will tell you straight when something has gone past cleaning, so you never pay for a result nobody can deliver.
Do you bring your own equipment and products?
Yes, everything. Mops, brushes, a vacuum, cloths and every cleaning product arrive with the cleaners, so you need nothing in the house. Our cloths are colour-coded by room, so a bathroom cloth never touches your kitchen, and the stronger products come out on deep cleans only, on the surface that needs them, and are rinsed off before we leave. If you would rather we used your own products, just say so when you book.
Can I add extras like descaling the shower or the inside of the windows?
Yes. When you book, you can add the jobs a regular clean does not include: descaling the shower and taps, the inside of the kettle, the inside of the windows, under and behind the furniture, changing the bed with a set you leave out (we do not wash the used one), a home office, or the balcony. Each one shows its price as you tick it, and a deep clean already includes most of them, so the form tells you when something is covered. The full list is on our checklist page.
Do you offer villa cleaning in Krabi and Ao Nang?
Yes. To us a villa is a house, so we clean villas in Krabi Town and Ao Nang exactly the way we clean any home, whether it is a holiday rental or the place you live: a regular clean to keep it fresh, or a deep clean between long stays, with every tool and product brought along. One thing to know: we are a cleaning company, so linen, laundry and restocking stay with you or your manager. Leave a fresh set out and we make up the beds as part of the clean.
What areas do you serve?
Krabi Clean serves Krabi Town and Ao Nang. In and around the town: Pak Nam, Krabi Yai, the hospital area, Sai Thai and Krabi Noi. In and around Ao Nang: Ao Nang Beach, the sois, Nopparat Thara, the hillside villas, Ao Nam Mao and Klong Muang. If you are just outside those and not sure, message us on LINE with your location and we tell you straight away.
Your booking
What happens after you book, and how to change it.
What happens after I send a booking request?
We check it and confirm, and you get a booking number to refer to. If you booked with LINE as your contact, every update (confirmed, rescheduled, completed) lands in your LINE chat with us, and the day before the clean we send a reminder with the time. If you gave a phone number, we call to confirm.
Do I need to be home during the clean?
No. Leave a key or a door code with us in the chat, or leave the key with your building's front desk or juristic office, and come home to a clean house. Or stay, and we are glad to have you there. Both work just as well.
Can I cancel or reschedule?
Yes. Message us on LINE (@886utfjb) and we sort it out in the chat, whether you need a different day or want to cancel. Up to 24 hours before your appointment it is free, and since there is no deposit, cancelling never costs you anything.
Where can I see my bookings?
Sign in with LINE and open My Bookings: your next clean, upcoming ones, and every past clean live there. Booked without signing in? Your booking is still on. It lives in your LINE chat with us rather than in an account.
Can I have something brought along with the clean?
Yes. Our shop has small things for your home, scented candles and reed diffusers among them, and the cleaners bring them to your visit. You add them to a booking, pay for them together with the clean at the door, and can change your list until 2 hours before the visit. If something is not handed over, it is not charged. Have a look at the shop to see what is there.
Are the cleaners your own staff?
Yes. Krabi Clean is a small Krabi company with its own crew, not a marketplace. Every cleaner is Thai, employed by us, and from Krabi, because part of why we started was to create good local jobs. Before anyone's first job we look at their ID card in person and record their address, and they train in our own training houses, cleaning alongside the crew, before they ever go to a customer.
Payment and the guarantee
When you pay, what happens if you are not happy, and who comes back next time.
Do I pay before or after the clean?
After, and only if you are happy. You pay nothing when you book, no deposit, and nothing until the clean is finished and you have looked around. PromptPay, bank transfer and cash all work. That is the whole deal.
What if I'm not happy with the clean?
Tell us within 24 hours of the clean and we come back and redo it at no charge. And if you are still not happy, you are not charged at all. We can promise that because you pay after the clean, not before.
Will I get the same cleaners every time?
Yes. That is the point: cleaners who learn your home, remember where things go, and get quicker each visit. We are small enough to keep this by hand rather than by algorithm. If your usual cleaners are ever unavailable, we tell you who is coming before the visit, not at the door.
Free cleans and referrals
How bringing a friend earns you a clean on us.
How do I earn a free clean?
Refer 5 friends and your next clean is on us. And it keeps going: every 5 friends you bring earns you another free clean, for as long as you like. Sign in with LINE, share your personal link from My Referrals, and every friend who books through it gets 10% off their first clean. A friend counts once they are new to us, have booked through your link, and have paid for their first clean. Your friends are not risking anything either, because nobody pays until the clean is done and they are happy.
Can I earn a free clean before I have ever booked?
Yes. The link belongs to your account, not to a booking history: signing in with LINE is free, needs no email and no password, and gives you your link straight away. Once 5 friends who are new to us have each booked through it and paid for their first clean, the coupon is yours, worth up to ฿3,000. It waits in My Referrals as a code you enter when you book, and that clean can be your first one with us.
How do I track my referrals?
My Referrals shows how far you are toward your next reward. The count moves when a friend's clean is paid for. Friends who have booked but not yet paid sit on their own line underneath, so you can see them coming. Coupons you have earned stay yours, and a coupon spent on a booking that is later cancelled comes back to you. The coupon covers one cleaning up to ฿3,000, and anything above that, plus any products, is paid as usual.
Still have a question?
Message us any day of the week, in English or Thai, and a person replies as fast as we can. LINE is the quickest, and WhatsApp or a call reach the same number.